Amazon has expanded Alexa with over 100 new shopping features ahead of the holiday season. These tools allow users to create and edit shopping lists, manage subscriptions, and update delivery instructions directly through voice commands. The update also lets the AI bot handle billing questions and payment issues for Prime or Audible accounts.
This expansion addresses the growing demand for hands-free household management as agentic features see usage growth of eight times since the start of the year. Over the last 12 months, more than 400 million consumers have used Alexa for shopping tasks. The move integrates daily utility with the company’s broader push into AI-driven assistance.
* Users can now change delivery frequency, such as switching an item to every three months.
* New capabilities include solving payment issues without transferring to a human agent.
* Over 400 million consumers have used Alexa for shopping in the last year.
